Participants connected with industry leaders and gained actionable insights into optimizing their onboarding processes.
Highlights included:
• The Ottawa Hospital’s integration of parking systems for a more seamless learner experience,
• St. Joseph’s Healthcare Hamilton’s presentation on ServiceNow and the use of digital certificates,
• Sunnybrook Health Sciences Centre’s demo of UI alert updates and CPSO AI checks, and
• NirvSystem’s showcase of new features, including an AI-powered virtual assistant, pre-verification status for documents, merge account functionality, and streamlined onboarding for researchers and staff via single-session enrollment. Additional topics covered tips and tricks, release updates, and the evolving role of user groups in shaping the future of the platform.
The conference underscored the importance of innovation in a rapidly evolving landscape, leaving attendees with a stronger understanding of the platform’s potential to enhance operational efficiency and success across institutions.
Looking forward to seeing you all in 2026!